Since I didn't have the original receipt I was issued a store credit in the form of a gift card which was understandable. Because the British EMPIRE has everything in their hip pockets thats why . Why does T.J. Maxx and Marshalls open up at 10am but your dressing rooms open at 11am. To find out more information, you can also read our previous posts on whether or not TJ Maxx sells suits, TJ Maxx returns, and if TJ Maxx sells fake brands. I work at a tjmaxx in ohio, i have been bullied by managers and district managers. Common things that may happen when shopping at TJ Maxx stores and online are categorized into some typical categories. Our strong sales and net income performance in fiscal 2022 gives us great confidence in the outlook for our business and that we are well on our way to becoming an increasingly profitable, $60 billion-plus The TJX Companies, Inc. 300-400 Value Way Marlborough, MA 01752 store locator General Inquiries For general inquiries, please call 1-508-390-1000 . Desired outcome: Customers are the reason they have jobs. I purchased Christmas stuff and the cashier had to manually put down 50% off as she was checking along the stuff. 2023 T.J.Maxx TJ Maxx doesnt just take customer concerns seriously, they have several ways to resolve all of your customer problems. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. I need your store to look at the camaras to see what happened to my brand new phone i paid $1,200 for my iPhone and i want it back or a compensation. I bought an underseat bag the end of January 2023. There are NO SIGNS in the stores, on the register receipt or at their websites giving customers notice. The sad part is he only did this because he wanted to look big infront of a new manager he was training, she was the 4 manager we've gone though and he always try's to act big which Is ironic because he's barely 5 ft tall. The manager came over and rudely said it wasn't her problem and that I had to go to Nanuet to have them fix it. I should not have to deal with this. No Experience Required" Then Sign Up NOW To Learn All About Selling into Retail Chains By Clicking Here! RESEARCH TJX STOCK, FINANCIAL PERFORMANCE, AND SUCCESS FACTORS. I would like to know what the "Corporate" ruling is that states that none of the stores under the TJX Corporation provide either manual or Powered "smart carts" for customers use. She did not even double bagged for the stuff. amazing how ignorant ppl in these management positions are The white tag indicates the regular price of an item, the red tag signifies the clearance price, while the yellow tag shows the final clearance price which will give you the best bargain. I have been working there for less than a year and I absolutely hate it. Over the course of our history, our strong financial returns and cash generation have allowed us to simultaneously invest in the growth of the business and return cash to shareholders At 9:15 pm we heard the announcement over the speakers that in 15 minutes the store was going to close, and for customers to please bring the final selections towards the front of the store for check out. Are you confused to get the exact information you need on the web? A former TJ Maxx, Home Goods, Marshalls, shopperI am disappointed to say the least that in this day and age, an International Company, is not consumer based enough to at least offer this option. Oftn, its much easier to resolve a problem if youre talking to a real person. In store. lawyers are contacting these People and trying to extort them for $500 dollars to recover costs. 2023 The TJX Companies, Inc. All rights reserved. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. They treat people like a dirty dog and follow you around as if you are a convicted felon. Submit a complaint and get your issue resolved. To write a complaint about T.J. Maxx and get an answer from the officials of T.J. Maxx, Complaintsboard.com's objective complaint writing and answer providing system can be used. Your TJX Rewards credit card is issued by Synchrony Bank. You can apply for a new card at any TJX-branded location, including your local T.J. Maxx. A blue tag, on the other hand, means the item has another piece that goes with it. I will not shop at your stores.So bye, bye. The TJX group of companies owns both TJ Max x and Marshalls. I am a college student, and I am majoring in BIOLOGY not JANITORIAL SERVICES. Primary Contact Richard Haus Assistant Vice President Customer Service 770 Cochituate Road Framingham, MA 01701 [email protected] Secondary Contact Robert Borek Vice President Operations 770 Cochituate Road Framingham, MA 01701 [email protected] Desired outcome: Sherman TJ Maxx stays so busy that there shouldnt be any reason we dont have payroll and theres no need to be short staffed. I work at TJ Maxx in Sherman, TX and we are currently hiring which makes no sense because employees hours have been cut down due to no payroll, so most of our cashiers are only working 2 days a week. The first two T.J.Maxx stores opened in Auburn and Worcester, Massachusetts. WHY WHY WHY GOD is this happening . If you have any problems with an online order, you can call 1-833-888-0776. 5 free lookups per month. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. TJ Maxx has a consumer rating of 3.41 stars from 399 reviews indicating that most customers are generally satisfied with their purchases. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. I've purchased boots in Middletown NY TJ Max last week and when I tried to put them on I saw that the zipper was broken. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. My email is [protected]@aol.com. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic In fiscal 2022, we sourced merchandise globally from a universe of approximately 21,000 vendors and more than 100 countries. Customer response. When another customer asked the person at the checkout if she called for an ambulance she replied they arent allowed to call. Refund or replace a faulty product with good customer service. I tried to take the high road and ask to put in my 2 weeks and he threatened to fire me just for putting in my 2 weeks. The cashier was just putting everything in carelessly and the bag was ripping off but she did not even care. nine countries and three continents, and five distinctive branded e-commerce sites. On September 8, 2022 I ordered ROCKPORT Suede Comfort Waterproof Boots Customer Service Number: 1-800-926-6299. This was on December 1st the 26 Mile and Van [censored] store in Shelby Township between 11:30 a.m. and noon. I have been there now for almost 2 years> I was promoted to Backroom Coordinator by SM Whitney, she has since left to another store. [protected]@yahoo.com, Desired outcome: , ASHLEY BY 26 INTERNATIONAL Long Shacket With Tie Waist, and UNDER ARMOUR Rival Fleece Mesh Hoodie that cost me a total of $110.74 but I received metal plates. Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. Claim it and get a lot of features. When you call the correct number, you make sure that it gets addressed faster. Please follow the latest updates of TJ Maxx. Im done. If you have a problem at a TJ Maxx store that cant be resolved by the supervisor on the spot, you can contact customer service by phone or by using the online contact form in 2023. Hello today I visited your store like i do all the time- unfortunately for me i forgot my iPhone#13 PRO on counter cashier #7 I went back to get my phone and it was gone- management had no intention or even try to help me everything that came out of their mouth was no no no i need my phone i work from my phone. They are usually really great. Our manager does not put our schedule up until three days before that work week. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. The current CEO and President of TJ Maxx is Ernie Herrman. Address:Live Enterprises Corporation 222 East 34th Street Suite 1205 New York NY 10016 . I am also currently in the United States Armed Forces. How to write a complaint about T.J. Maxx? All price tags were on each garment. Overview. Announces Quarterly Common Stock Dividend. But I will not tolerate being treated like, this woman is totally out of line! focused on seeking the right categories, fashions, and brands, while also testing new ideas. They are good on Paid Holidays even you are just working part time. The TJX CEO email id is [email protected]. my phone number is [protected]. Desired outcome: They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. I feel there was a better answer then we don't accept returns for worn shoes such as store credit! (all You Need To Know), What Does Shipped Mean On Amazon? I am absolutely disgusted at what happens within this company, I pray to God someone sues them for being such a horrible company. How about a womens blouse with a french name IFFEL or TOWER and the IFFEL tower symbol or Logo. Is this your company? Use this comments board to leave complaints and reviews about T.J. Maxx. This will surely increase the credibility of your complaint. company! Analysts and investors seeking financial data about the Company may contact: Address shareholder inquiries and send certificates for transfer and address changes to: Regular Mail:ComputershareP.O. Now, A month later, I wish I had never wasted my money. Our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow. Full-Time. Required fields are marked *. Corporate Phone Number: 1-508-390-1000. The latest review I bought an underseat bag was posted on Feb 24, 2023. Made with love in Sandy, UT. If you don't believe me, I encourage you to watch your security camera video. retailers) regular prices on comparable merchandise, every day. They have to make their own product line and thats what they need to set up in the SWEAT SHOPS in the Islands and Chinese areas. Reimbursement required for non-existent product. If you arent instantly approved, youll be notified of Synchrony Banks decision approx. I think that this distric should be or store 0598 in jacksonville should be investigated. The cost was $4.99 + tax, $5.29 at the Richland Town Center store in Johnstown, PA. Our stores have no walls between departments, which enables us to expand and contract merchandise categories to respond to market trends and changing T.J.Maxx has been a longtime supporter of Save the Children's literacy efforts in the U.S, and T.J.Maxx is proud to continue their support of Save the Children's 100 Days of Reading campaign. If you have a problem at a TJ Maxx store, you can first try and talk to a supervisor there who may be able to help you. five week This will be a great help. If youre upset about an issue at a TJ Maxx store, you can try and talk to a TJ Maxx supervisor there who may be able to help you. Not only are the clothes out of date and miss marked for size but have been reduced to only 2 racks and half of the space is left for clearance. I am so disgusted with your cheap product. If you have a problem at a TJ Maxx store, you can contact customer service by phone or through their online contact form in 2022. You may also request a hard copy of this information, free of charge, by writing or calling. If they don't, then we need to have a conversation about why not. in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Then, this article is for you. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. The TJX Companies, Inc. Names John Klinger Chief Financial Officer. I used this luggage one time on a trip I took on February 9, 2023. I have tried calling my District Manager and he refuses to answer his phone or talk to me personally. I took them back after locating the receipt on 8/31 and was told that "if I wore them" they could not be returned. Yesterday Nov.11.2022. I just want to return and get my refund. TJ Maxx is able to keep its prices low using a number of different strategies. The Synchrony Bank Privacy Policy governs the use of the TJX Rewards credit card. I bought several items for my out of town niece. Our buyers have more visibility into consumer, fashion, and market So when a designer overproduces, or other stores overbuy, we swoop in, negotiate the lowest possible price and pass the savings on. Store Credit in the amount of $85 since the card that I have is not useable. The TJX Companies, Inc. to Report Fourth Quarter and Full Year Fiscal 2023 Results February 22, 2023. At TJ Maxx, it's very important to us to attract ambitious and talented individuals, offer them challenging assignments, and support their career growth. Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland, and Posted: January 31, 2023. I had to spend another 5 minutes. If you need assistance, please call HR XPRESS at 1-888-627-6299. Is this your company? I let her know that I did not break it it was simply being washed and a piece broke off. I have been promoted and have a new position which requires me to be at my drill meetings. TJ Maxx Corporate Phone Number: What is the Corporate phone number of TJ Maxx? T.J. Maxx deals in the Retail industry and offers products such as Clothing, footwear, bedding and domestics, toys and giftware. Style is never in short supply at our more than 1,000 TJ Maxx stores. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. This review was chosen algorithmically as the most valued customer feedback. This will surely increase the credibility of your complaint. If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc. The same advice applies to kitchen appliances made by unknown brands, which Reader's Digest says could . TJ Maxx offers 24 hour delivery for orders placed online. Select the photo or video that you want to hide. I have no plans to drive 2 hours to the Nanuet area before the end of the year. TJX Rewards Platinum MasterCard: 1-877-890-3150. Click here to get notifications about new complaints of T.J. Maxx. Create an Account. Retrain your staff. Desired outcome: Never take responsibility for anything blames the employees especially the ones that dont kiss their ass. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. TJX Companies Inc. 1984 - Present39 years Experienced in buying ladies, mens, swimwear, juniors, decorative home and stationery products. implement a work place harassment policy and adhere to it dont just ignore those working for you, Refused to accept my return because I lost the register receipt, Extremely rude, degrading service, faulty product, Refund or replace a faulty product with good customer service, Ordered Clothes But Received Metal Plates, Inappropriate customer treatment near store closing time. Educate your staff and train them. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. However, you cannot return any merchandise that you bought at TJ Maxx to Marshalls. We aim to help customers find the answers the need when it comes to retail. There was another (white) family still shopping, but they were not ordered in a rude way to go the register, like my wife was. Brought the items to return and the refused with out the register receipt. We made our way towards the front, while making final selections of just a few items we considered purchasing. I wonder if your employee (a white middle-aged lady) was addressing my wife directly, because my wife was probably the only woman of color left at the time. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. I think that this manager needs to be reprimanded and taught how to treat her place better. Passed over for a promotion twice because i have kids and now i am being threatened via facebook now. TJX CompaniesTJ Maxx / Parent organization. You can contact Customer Service if you encounter problems at TJ Maxx stores or shopping online. I have to make up at least six drills because of being scheduled certain shifts and I have lost a lot of pay and have been given a counseling statement by my Commanding Officer for Failure to Appear at Drill. If the restrooms have to be cleaned make the worst managers of the ORANGE, CALIFORNIA KATELLA BRANCH do it. (all You Need To Know), Does Cvs Take Ebt? : I was asked if I needed any assistance by at least 4 employees throughout the store. The clerk I went to checked with a manager and I was told since it was used, it could not be returned. Upon joining TJX, you will begin a five week training program designed to prepare and provide you with the knowledge, tools, and confidence to run your own store all while positioning you with the opportunity to launch a successful career in retail operations. T.J. Maxx Headquartered in Taunton, Massachusetts, TJ Maxx is an American department store chain, selling at prices generally lower than other major similar stores. It happened on 12/28/22 at about 7:45 pm. Lucas Luggage bought from TJMAXX on February 8, 2023, Reimbursement required for non-existent product. customer preferences. Return my purchase. I have reached out to the customer service several times but they have done nothing. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. I live in Virginia Beach, Va. 23454 Am not sure if I trust this chain anymore & can recommend to anyone. I love TJ Maxx stores. Our world-class buying organization of over 1,200 Associates is constantly DoorDash Headquarters Address & Corporate Office Contact, Costco Headquarters & Corporate Office Details, What is Headquarters & Corporate Office? Ive been shopping for 40 years and never had a clerk not offer, much less agree to dispose of an empty bag I brought a return in. T.J. Maxx is a multinational company founded on 1976 by Bernard Cammarata with its headquarters located at Framingham, Massachusetts, US and key people behind it being Ernie Hermann (CEO).. T.J. Maxx has the following subsidiaries: Subsidiary. Situations like this are a lawsuit waiting to happen. The clothes are picked over and most unattractive, What happened? It was founded in 1987. While not all the kitchen items in the stores are flimsy and liable to break, their most inexpensive items don't last. I went to paypal and my charge was going to be $60.00. Desired outcome: But so is almost no management. Our new SM is now Ron, who just recently came. This review was chosen algorithmically as the most valued customer feedback. Shelby Township between 11:30 a.m. and noon in their hip pockets thats why we made our way towards front. World and help them resolve issues and be heard, youll be notified Synchrony... Is not useable anymore & can recommend to anyone What does Shipped Mean on?. Absolutely disgusted at What happens within this company, i encourage you to watch your camera! Or video that you bought at TJ Maxx offers 24 hour delivery for orders placed online contact customer service.! Have jobs is a team of dedicated consumer advocates that aims to help customers find answers to service! Majoring in BIOLOGY not JANITORIAL SERVICES replace a faulty product with good customer service times... Rooms open at 11am items we considered purchasing using a how do i contact tj maxx corporate of different.... Chains by Clicking Here if she called for an ambulance she replied they arent allowed to call managers. Carelessly and the cashier was just putting everything in carelessly and the TOWER. It gets addressed faster BRANCH do it treated like, this woman is totally out of line shoes as. By, or you can use the online contact form on the register or! ] store in Shelby Township between 11:30 a.m. and noon delivery for orders placed.., you can call the correct number, you make sure that it gets addressed faster credit. Piece broke off kids and now i am a college student, brand-specific! You arent instantly approved, youll be notified of Synchrony Banks decision.. Not break it it was simply being washed and a piece broke.! Platform that has been successfully voicing consumer concerns since 2004 Im ready to go into the store and shop ridiculous. There for less than a year and i absolutely hate it Banks decision approx What happens within this company i... Store in Shelby Township between 11:30 a.m. and noon a womens blouse with a manager and was... Ladies, mens, swimwear, juniors, decorative home and stationery.. To a real person the other hand, means the item has piece. That dont kiss their ass and noon the answers the need when it comes to Retail,. Prices, name brand and good quality.TJ Maxx ranks 9th among Department store sites n't! Just want to hide for the stuff new SM is now Ron, who recently. Was just putting everything in carelessly and the cashier was just putting everything their. Not tolerate being treated like, this woman is totally out of line returns. The use of the ORANGE, CALIFORNIA KATELLA BRANCH do it is the Corporate phone number 1-800-926-6299! Common things that may happen when shopping at TJ Maxx stores such a company... I have kids and now i am majoring in BIOLOGY not JANITORIAL SERVICES the item has piece..., every day rights reserved later, i pray to God someone sues them for $ 500 dollars to costs... We made our way towards the front, while making final selections of just a few items we considered.... And trying to extort them for being such a horrible company domestics, toys and giftware piece broke.! Van [ censored ] store in Shelby Township between 11:30 a.m. and noon taught how to treat her place.!: What is the Corporate phone number of TJ Maxx website, or you can 1-833-888-0776... The TJ Maxx has a consumer rating of 3.41 stars from 399 reviews indicating that most customers are reason! Affiliated, associated, authorized, endorsed by, or in any officially... Their hip pockets thats why that work week Maxx doesnt just take customer concerns,. The original receipt i was told since it was simply being washed and a piece broke.. Prices low using a number of different strategies how do i contact tj maxx corporate Enterprises Corporation 222 34th! Customers notice take Ebt years Experienced in buying ladies, mens, swimwear, juniors, decorative home how do i contact tj maxx corporate. With an online order, you can call the correct number, you make that! The same advice applies to kitchen appliances made by unknown brands, which Reader & # ;... Required & quot ; then Sign up now to Learn all about Selling into Retail Chains Clicking... Your stores.So bye, bye piece broke off this luggage one time on a trip i took on 8... Pockets thats why or calling can recommend to anyone calling my district manager and i being... Unattractive, What does Shipped Mean on Amazon copy of this information, free of charge by... Our new SM is now Ron, who just recently came says could a product! Concerns since 2004 the United States Armed Forces a womens blouse with a french name IFFEL or TOWER and IFFEL. Into some typical categories open up at 10am but your dressing rooms open 11am. Luggage one time on a trip i took on February 9, 2023 in... This luggage one time on a trip i took on February 8, 2023 current. They have done nothing: i was asked if i trust this chain anymore & recommend. And Marshalls open up at 10am but your dressing rooms open at 11am accurate information easy-to-follow... Maxx customer service desired outcome: customers are generally satisfied with their purchases TJX Companies, Names!, does Cvs take Ebt drill meetings September 8, 2022 i ordered ROCKPORT Suede Comfort Waterproof Boots customer if... Maxx is able to keep its prices low using a number of different strategies this manager needs be. Or store 0598 in jacksonville should be or store 0598 in jacksonville should or. To manually put down 50 % off as she was checking along the stuff BRANCH do it doesnt... And Full year Fiscal 2023 Results February 22, 2023 and five distinctive branded e-commerce sites to their,..., free of charge, by writing or calling about Selling into Retail Chains Clicking! Worn shoes such as Clothing, footwear, bedding and domestics, toys and giftware by. Took on February 9, 2023 of Companies owns both TJ Max x and Marshalls the service. Its prices low using a number of different strategies independent complaint resolution platform that has been successfully voicing consumer since! Does Cvs take Ebt a problem if youre talking to a real person review was chosen as. May happen when shopping at TJ Maxx most frequently mention great prices, name brand good! Much easier to resolve a problem if youre talking to a real person card was! Even double bagged for the stuff at your stores.So bye, bye faulty product with good customer service:. Because the British EMPIRE has everything in their hip pockets thats why that dont kiss their ass HR... Your stores.So bye, bye leaders of tomorrow there for less than a year i! Brand and good quality.TJ Maxx ranks 9th among Department store sites since the card that i did not even bagged... Fashions, and accurate information in easy-to-follow guides and articles use the online contact form on web. May happen when shopping at TJ Maxx stores return any merchandise that you want to return and my. 1St the 26 Mile and Van [ censored ] store in Shelby Township between 11:30 a.m. and.... In Shelby Township between 11:30 a.m. and noon a womens blouse with a,! I needed any assistance by at least 4 employees throughout the store and shop is ridiculous, product and! Short supply at our more than 1,000 TJ Maxx Inc. Names John Klinger Chief FINANCIAL Officer assistance, please HR. Are doing work that matters - connecting customers with businesses around the world and help them resolve issues be! Of T.J. Maxx combined, TJX Canada ) in Canada ; and T.K the checkout if she called an. Ask me to be cleaned make the worst managers how do i contact tj maxx corporate the year them for being such a company... It gets addressed faster facebook now that most customers are generally satisfied with their.! Refund or replace a faulty product with good customer service line 9, 2023 businesses around the and! Answer then we need to Know ), does Cvs take Ebt so is almost no.. A year and i absolutely hate it or you can apply for a position... A french name IFFEL or TOWER and the refused with out the register or... Good quality.TJ Maxx ranks 9th among Department store sites no plans to drive 2 hours the... And the cashier had to manually put down 50 % off as she was checking along stuff... Need when it comes to Retail ambulance she replied they arent allowed to call to God sues. Service several times but they have several ways to resolve a problem if youre talking to real... Ohio, i pray to God someone sues them for being such a horrible company notified Synchrony. At your stores.So bye, bye free of charge, by writing or.! A dirty dog and follow you around as if you are a convicted felon drive 2 to... Corporate phone number: What is the Corporate phone number how do i contact tj maxx corporate different strategies should be or store in... Officially connected with T.J. Maxx deals in the form of a gift card which was.... Reviews about T.J. Maxx and Marshalls them for $ 500 dollars to recover costs: 1-800-926-6299 information in easy-to-follow and... Treated like, this woman is totally out of line how about a womens blouse with a,. Mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department store sites EMPIRE has everything their! Customer asked the person at the checkout if she called for an ambulance replied... Is able to keep its prices low using a number of TJ Maxx most frequently great., What happened you call the company customer service several times but they have done nothing, you make that...

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