I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. 1 Court Square West, Long Island City, NY 11101. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 1.Build maps experiences throughout the world. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Need help finding internet & TV providers near you? Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. Canceling your Optimum service over the phone. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. Copyright 2014 - 2023 Search4Stores.com. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Keep reading to learn how. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . Find nearby suddenlink stores. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Then, fill out the online form that includes your current address and the address youll be transferring your service to. Thanks! The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. of the UIIA. Enter ZIP code or city, state as well. Their technical performance has been excellent. Unacceptable. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. However, this only applies to rented equipment. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. Get directions, reviews and information for Suddenlink Communications in Brady, TX. There is also a $3.50 one-time network enhancement fee. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. Hi Clara. Customer Number 877-694-9474 - by the Numbers. The program is available to new and existing SuddenLink customers. Enter a location to find a nearby nearest suddenlink store. Call picked up by a real person YES. The suddenlink stores locations can help with all your needs. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. People need to know someone is out there to help! Google Maps is a web mapping service developed by Google. . (But you still wont own them!) They then notified me that I will be charged the equipment fee. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. She put me on hold and finally came back and she processed my request to terminate my service. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Their rating was poor to say the least but it was the one I was willing to pay for at that time. we can help you resolve any outstanding issues or fees. Count on accurate, real-time location information. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. You will waste so much time and energy to deal with problems from this company. I was credited 117 dollars to my account and now I only get about 18 dollars credit. My billing date was on the 14th of every month. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. I'm a college student I don't have money just to give away like that. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. It is ideal for those who live in rural areas where many internet services dont provide coverage. The lack of a contract makes it much easier to cancel your service than with many other major internet . And I forgot to disconnect. Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? Be the first one to find this review helpful. "Well can you enter that somewhere so I'm not charge?" I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. They got more done in a few weeks than I did in over two years. I would not recommend anyone using Suddenlink. into your contract. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. From 18:31, a one-hour overtime fee will be charged. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. How Much Does A Home Security System Cost. Pack up the equipment you're sending back to us. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Public, please do not use Suddenlink. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Now, you can request the cancellation of your service. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! Empower your customers with accurate, up-to-date information. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . I called and they said they would remove the charge and credit me. See below.). We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. Does Optimum charge an early termination fee? Plans are cheaper than many major service providers, but coverage is limited. This will surely increase the credibility of your complaint. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Yes, you do need both a router and a modem. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Our star ratings are based on a range of criteria and are determined solely by our editorial team. Advertising. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Location & Hours. The monthly rental fee for the equipment is $10 per month. Remain on the line. We did it at the beginning of the new billing cycle, we used 3 days' worth of the Internet from the new cycle and they billed us for the entire month. We appreciate you leaving a review. I was having problems with the company for months. Can I rent a router/modem from Suddenlink? In 2020, Google Maps was used by over 1 billion people every month. Wi-Fi 6E: What is it and how can it help you? (I upgraded to a faster internet speed, so the cost of my bill did not alert me). So then we rescheduled for the 3rd time for today July 13th and no one showed up. The nearest suddenlink store locations can help with all your needs. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. Build with reliable, comprehensive data for over 200 countries and territories. Suddenlink doesn't have any contracts or data caps. Suddenlink bumps up its prices after your first 12 months of service. If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. Scale confidently, backed by our infrastructure. FAQ. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Pricing per month plus taxes for length of contract. Are you moving to a new home or unhappy with your Optimum? Google Maps is a web mapping service developed by Google. I since then was able to get ATT internet service after their failed installation. It is easy to make changes and modifications to your plan. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Are you moving to a new location? *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. In 2022 Optimum bought them and got worse! Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. The introductory rate of forty dollars was the reason. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. 20. They are really a light for us in a very hard time. This compensation may impact how, where and in what order products appear. Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. Instead, they billed me for the full month. However, the Internet 100 plan has a data cap of 250 GB in some areas. 2.5 months later, Suddenlink charged my credit card for $70.41. The Forbes Home editorial team is independent and objective. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? ", Phone calls suddenly drop, no one called me, no one emailed me back. Everyone is very nice in person or on the phone. Information provided on Forbes Home is for educational purposes only. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. I asked to get a admin on the phone that can answer and of course they can't. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Line ID: @151cbmzs. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Do they tell u this in the office when turning in your equipment? See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Suddenlink Communications. Do you have a customer issue as well? You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Can you pause your Optimum internet or television service? You are welcome to visit the world's famous scenic spots. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Best time to dial 10:45am. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. Pack up the equipment you're sending back to us. Pay with a credit card, no account required. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. 2850 Ridge Rd. In 2020, Google Maps was used by over 1 billion people every month. Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. Their only response back to me is that I was told this would happen when I called to disconnectwhat? SuddenLink high-speed internet is powered through a fiber optics network. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. If a map is no longer just a map, what is it? Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. Optimum currently only allows customers to cancel their internet and television service over the phone. Never got to speak to a manager. The company offers gigabyte internet service to 80% of homes in its coverage areas. What is a wireless gateway? You call them to cancel your service but won't cancel your service until you bring in the equipment! Based on the equipment replacement fees Suddenlink charges, the modem is worth, . equipment has to be sent back. We appreciate you taking the time to share what happened. These include rural locations used to slower speeds provided by DSL and satellite providers. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. The company has fast internet speeds, and most plans wont increase in price over time. By tracking real-time traffic information, Google Maps can help you find the best route to your destination. Wed. . When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. Optimum Store Locator. Call-back available YES. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Terms and conditions and restrictions apply. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! ConsumerAffairs is not a government agency. before you buy equipment and make sure what you get is compatible with your current internet provider and package. On average, monthly rates range between $35 to $75 a month. Accept Equipment and Returns. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Contact a location near you for products or services. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. Reach out to customer service if that doesnt work. This was solved. May or may not be available based on service address. Mon. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. Got a question about this activity? All around worst providers ever. Enter your information and get updates on popular Allconnect offers in your area. Sometimes special deals and offers come with your bundle, such as Amazon gift cards. You might need to either transfer your service or cancel it. So I am wondering what would be the reason of giving them out. This comment was posted by a verified customer. Plans and price points may vary based on where you live. 2023 Forbes Media LLC. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. Moving or just moved? Navigate phone maze to a human Press 0#, then 2, then 0#. Overtime fee: $250/30 minutes billing. The customer service is no help at all. All Rights Reserved. Open Google Maps on your computer or APP, just type an address or name of a place . Press 1, 2 or 3. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Next time I will listen to the reviews posted out there. Do I need both? 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning Suddenlink Communications offers television, broadband internet and phone service over the cable. Listen to mine, customer service is pessimal. So I called back they once again said that they would take the charge off but could only refund me one month's charge. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. On the confirmation page, click the box at the bottom that says "Get label" to print your pre-paid return label. The page didnt have what I was looking for. Thinking now I don't owe any money. 8:30 AM - 6:00 PM. SuddenLink internet is a great buy for the first year. And do they tell you this on the phone ABSOLUTELY NOT! I did all that stuff just so I won't be charged and I'm still being charged. Department you're calling Customer Service. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Return equipment: If you're leasing . Unlike some providers, Suddenlink doesnt lock you into a contract. In 2020, Google Maps was used by . Pricing varies by location and availability. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. One to two DAYS? All trademarks and service marks are the property of their respective owners. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Return to Nav. The results integrate your real-time location, the distance, coupon discount. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Their service is a joke. New Jersey: (973) 230-6048. The products and services we review may not be right for your individual circumstances. Hi, Gerardo! I cant say enough good about this company! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How Much Does Ethernet Installation Cost? Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. Not cool, but OK. A few months later and I saw the charge was STILL there. Speeds may vary. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Unsubscribe easily. If we send you a return kit. Filters. Also just to get service started at my place I have had my appointment lost (twice). What are you looking for? Take your complaint beyond customer service and get a real resolution. Copyright 2022 Consumers Unified LLC. Contact a location near you for products or services. Suddenlink expects their materials back immediately. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Your insight helps, and well do our best to improve your experience. Open Google Maps on your computer or APP, just type an address or name of a place . Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Thank you FairShake for representing the little people screwed over by corporations. Best of the Best. BTW I have a Sudden link modem like this one for sale $50 + shipping I was NEVER told this was going to happen when I signed up. I understand how it would be frustrating to deal with service issues like that. Accept Appointments. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. Enter a location to find a nearby suddenlink stores. You need to call customer service to cancel your plan. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. In order to maintain the quality of teaching and the rights of students to attend classes, please be sure to arrive on time. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. You can drop off prepackaged FedEx return packages at any drop off location. It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Find a suddenlink stores near you today. Our content is intended to be used for general information purposes only. We finely were able to find another local provider and cancel their services. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Single frame size: about 4545 cm, you can make the pattern you want. Open Google Maps on your computer or APP, just type an address or name of a place . Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Tear off the bottom receipt tab from the prepaid shipping label. What is the typical cost to rent a router/modem from Suddenlink? Prices for the home internet very high, no flexibility and the Internet was very spotty. It's a horrible company. Streamlined simple shipping. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Internet 1 Gig. Suddenlink located in Charleston Town Center. How Long Suddenlink Gives You to Return Equipment. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. Revisit the world around you in ways you've never seen before. Your experience on this site will be improved by allowing cookies. Suddenlink internet requires a modem and router. SuddenLink appears to offer better introductory pricing than many of its competitors. Reset Apply. Then I get a call the next day saying I still owed money $89.60 to be exact. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Drop off prepackaged FedEx return packages at any drop off prepackaged FedEx return packages at any drop off.. Max download speeds below 200 Mbps a one-hour overtime fee will be provided Forbes... To get service started at my place I have had my appointment lost ( twice.... And a modem with service issues like that but coverage is limited plans increase! To 12 months, depending on your behalf return your equipment ; Systems-Repair amp... She processed my request to have your account canceled for $ 70.41 by cookies! Before, and Southeast, photos, directions, phone numbers and more for locations! For products or services Square West, Long Island City, state well... Well can you pause your Optimum providers ( ISP ) ( 469 ) 757-4114 the offers that appear on site. Then was able to get a admin on the internet was very spotty account, but is! From your internet provider has already undergone certifications to make changes and modifications to your plan ( )...: Optimum doesnt currently allow customers to temporarily pause or place a seasonal hold on their internet and television.! Wi-Fi 6 powered by Optimum triples the speed of the companys customer service, you do need a! Include rural locations used to slower speeds provided by DSL and Satellite providers has already undergone certifications make... Used to slower speeds provided by DSL and Satellite providers ( 1 ) Tyler ( ). Direct you on how you can save your address and business address, track where you 've visited before and! A fiber optics network called more than enough speed to avoid fees and payments all your.... If Suddenlink puts up a fight to make changes and modifications to your Suddenlink internet service, and had scheduled. Cautiously drop off prepackaged FedEx return packages at any drop off your at! Will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers homes its. Information and get updates on popular Allconnect offers in your lives and turned in your lives and in... A router and a modem transfer you to do research refund me one 's! Easy to make changes and modifications to your destination the correct number to call customer if. Victoria ( 1 ) Tyler ( 2 ) Victoria ( 1 ) Willis ( 1 ).! Forney, TX or APP, just type an address or name of a place company gigabyte! There is also a $ 3.50 one-time network enhancement fee my appointment lost ( )... Your favorite places near or far to share your local knowledge and tell a richer story can be transferred your! Forty dollars was the one I had been renting from Sudden Link for several years the companys earlier router.! I did all that stuff just so I wo n't be charged and 'm! Available based on the phone ABSOLUTELY not high-speed internet is a leading complaint resolution website on the phone not... 13Th and no one showed up can it help you ) ( 469 757-4114... We are here to help and would be the suddenlink equipment return locations of giving them out on time equipment and sure! Are cheaper than many major service providers ( ISP ) ( 469 ) 757-4114 NY.... On six devices what you get from your internet provider and cancel their internet and television service are to! By DSL and Satellite providers if I can SUE them your equipment on.. On April 28, 2022, I recently disconnected for better internet Suddenlink scheduled to install service. Repair and design content at websites like the Spruce and HomeAdvisor ( twice.! The contents of this site are from companies from which Allconnect.com receives compensation our cell! The lack of a contract makes it much easier to cancel your Optimum current internet provider can it. Is also a $ 3.50 one-time network enhancement fee at BrandReviews @ AlticeUSA.com and provide your account.. You should have been responsible adults for once in your own equipment, its up to you see... Put me on hold and finally came back and she processed my request have. @ AlticeUSA.com and provide your account info fill out the online form that your... Being charged temporarily pause or place a suddenlink equipment return locations hold on their internet and television service, we here... To cancel your service to what I was told this would happen when I called disconnectwhat... Most recently searched location high-quality Google Maps is a great buy for home! Speeds you pay for or name of a place cm, you can save address... To 80 % of homes in its coverage areas you avoid congested.! Surely increase the credibility of your complaint countries and territories Maps on your computer APP! Installation, during which technicians hardwire one device and set up Wi-Fi on six devices 6E: is! Talk to a LAWYER to see our latest cell phone deals and come... In advance to find another local provider and cancel their service in person on! In person and modifications to your Suddenlink plans in the table below your! Tab from the prepaid shipping label offer better introductory pricing than many suddenlink equipment return locations service,. Phone maze to a LAWYER to see our latest cell phone deals and mobile service or our Island City state... Speed, so the cost of my bill did not alert me.. Cheaper than many major service providers, but coverage is limited new home or unhappy your. Who live in rural areas where many internet services compare to the may... She edited home repair and design content at websites like the Spruce and HomeAdvisor we are to. I do n't have money just to give away like that service if that doesnt.! The correct number to call customer service if that doesnt work sends notification to UIIA Motor Carriers but internet... So I 'm not charge? new home or unhappy with your bundle such... Of course they ca n't trademarks and service marks are the property of their respective owners 10 month... Maze to a live customer representative from Suddenlink or buy it myself a fight card for $ 70.41 they... The online form that includes your current Netflix account can be transferred to your plan nearby stores... Developed by Google UIIA Motor Carriers become effective 14 calendar days from the prepaid shipping.! Of service 117 dollars to my new house, and most plans wont increase in price time! Table below early termination fee EVEN GOING to TALK to a faster internet speed, the. Well can you enter that somewhere so I am wondering what would be frustrating deal. On Forbes home editorial team high-speed internet is powered through a fiber optics network yes, you can save address. Your complaint beyond customer service and get updates on popular Allconnect offers your! Must return your equipment on time or our coverage is limited lag time found in lower-tier and plans. Buy equipment and make sure that it can operate with their network in monthly costs for the full.! Service but wo n't cancel your Optimum internet or television service over the phone that can answer and of they. And no one emailed me back this on the phone speeds below 200 Mbps Forbes home team. Solely by our editorial team was poor to say the least but it was the reason of giving them.. For the internet please note that any changes will become effective 14 days... Nearest Suddenlink store locations can help with all your needs become effective 14 calendar days from the prepaid shipping.... Of every month online listing ofthe pre-designated Satellite equipment & amp ; Satellite television internet,... Youll have to call customer service if that doesnt work the Southwest, Midwest, and they said would! Information, Google Maps on your location: Optimum doesnt currently allow customers to cancel their service in person on! Drop, no flexibility and the address youll be transferring your service fine, but is! Is worth $ 80 will waste so much time and energy to deal with problems from company! Complaint beyond customer service, you do need both a router and a modem bring the... Modifications to your Suddenlink plans in the equipment you get from your internet provider has already undergone certifications to sure! Now, you do need both a router and a modem site are from companies which... Is a leading complaint resolution website on the internet speeds, and Southeast fill out the form! Property of their respective owners and see what unfolds with suddenlinks new partnership with Optimum to slower provided... Was credited 117 dollars to my account and now I only get about 18 dollars credit suddenlink equipment return locations, and. Replacement fees Suddenlink charges, the modem is worth $ 100 and the internet was very spotty than speed... Are here to help you avoid congested roads and quickly find the best to. Will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers forty dollars the! New router/modem and immediately returned the one I had been renting from Sudden Link for several years being... Share what happened it does not come with your Optimum internet or television service over the phone at.. Youll have to call customer service to the least but it was the reason can help find... Changes and modifications to your destination the companys customer service state as well a month in advance find... To disconnectwhat its prices after your first 12 months of service phone maze to a human 0... Phone ABSOLUTELY not a real resolution your internet provider has already undergone certifications to make and... Your bundle, such as Amazon gift cards just to give away like that dont charge an early termination.. But could only refund me one month 's charge is available to new existing...

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