0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. A trip on the HelsinkiTallinn route can be changed or cancelled without additional fee up to 24 hours before departure time. I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. 0000017532 00000 n Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. Brian Thomas is a professional writer with over 15 years of experience. Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. If thats not to your interests, you could always relax with a nice afternoon tea. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. 0000008306 00000 n Purchasing a solid cruise insurance policy is an essential component of planning at this stage of the game. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. Offers may be subject to change without notice. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. I can assure you that if I opt for a full refund I will get one. It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. Then Viking canceled their next cruise and offered another 125 percent voucher. Each morning on the ship began with a rather visceral ritual, which sorry, probably TMI involved spitting into a test tube, which was promptly collected for testing. Powered by Invision Community. Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? 0000002092 00000 n We held off canceling, paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling. The specific conditions that apply to your booking can be found in your confirmation. b ` endstream endobj 63 0 obj <>>> endobj 64 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page/PieceInfo>/PageUIDList<0 211>>/PageWidthList<0 595.276>>>>>>>> endobj 65 0 obj <> endobj 66 0 obj <>stream @Peregrina651, the link I provided was given to me directly when I did a chat with a Viking representative. Still, simply going on the trip was something of a leap of faith. Already pre-pandemic their bonds were assigned Ba2/BB by Moody's which is a below investment grade, speculative junk bond. So it works both ways. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. The FFS#6 promises to be one of the most exciting cruises of 2024. Maybe someone else will be able to shed some light. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. We had tickets for a Nov. 2020cruise. How will Viking continue to pay staffand meet expenses? You can also look forward to meeting John Heald, taking photos with him, and joining him for some of his favorite onboard activities. I was then told that my remaining credit could only be used before the cruise sailed, that I had been "mislead" in regard to unused credit turning into OBC once the cruise commenced. The deposited amount cannot be transferred to another person. Here is what happens: The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. Your California Privacy Rights/Privacy Policy. If things go wonky better to let Viking Air deal with it. If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. Two months from now I get the magic e-mail telling me they are canceling my cruise. That is up to you. 59 or less. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. 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The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. In-room personal protective equipment and sample tubes for daily PCR tests. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. 0000005940 00000 n Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. 0000018937 00000 n 1 to see and shop Dubai again. As with all other aspects of your cruise, the trick is to plan ahead. Started June 21, 2021, By plus 125% of any further payments you have made to the second cruise? The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. `)Y My fear is the re-booked cruises will take up space that Viking could use for new sales, new cash in the door. In case of cancellation due to medical reasons, a medical certificate must be submitted. 62 0 obj <> endobj xref I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. AmaWaterways does include it [along, of course, with Keukenhof]. We rebooked for July 2021. Viking pocketed that . The way things are going I very much doubt the rebooked cruise will take place. Changes made less than 24 hours before departure are considered as a cancellation. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. . When Viking cancels your cruise, you are entitled to a full cash refund. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. To make sure I understand: if Viking has already cancelled a cruise and given 125% FCC and then cancels the re-booked cruise, the original 125% goes back to your account plus 125% of any further payments you have made to the second cruise? The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. (There were 445 crew members aboard to look after us.) Should you cancel or wait for Viking to cancel? I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. You are quoting old information from the first round of cancellations. Of course, the ships features might not matter if the routes were boring. (confession: I did not know what to expect - would I be kidnapped?). The vouchers that you used to pay for the 2021 cruise should go back into your account at the same face value as they were issued for and with the same voucher numbers; once a voucher, always a voucher. 0000550588 00000 n For example, you have to buy the cruise froma cruise travel agent. These . Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. `)Y:+eW])RvJ+eW]2o7o7WX,. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. That cruise was so popular (likely from everyone rebooking) there were no deals and we used up 124% of the original cruise. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 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Cheney, who lost seat to Trump-backed, GOP Speaker McCarthy defends giving Tucker, Millions of people will have to repay student, If you invested your tax return every year, Eli Lilly slashes insulin prices amid federal, Do you know who's logging into your Netflix, Neo-Nazis came to protest our 'Parade.' The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. Expand. The price was slightly higher, so we have $2400pp to pay in November 2021. `)Y We have a river cruise, Tulips and Windmills, on Viking in April. For river cruises, tipping recommendations vary depending on your location. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. what happens with your (non-Viking) plane tickets? And not to hammer home the point, but Viking cruises are truly luxurious. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. 0000659010 00000 n For us, the airlines wound up canceling the flights, so we got the credit. If there's a second or third virus wave, or an acceleration of re-infections, or a refusal of desirable ports to allow docking, this situation could get very ugly in a hurry. Needless to say, those of us still aboard weren't thrilled about any of this. 0000018293 00000 n So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. I booked several excursions when my window opened and the cruise was cancelled the following day. Each airline has a different policy. For detailed instructions, please contact Viking Line office per email. Thank you for the update, apparently the date on the link has not been updated. Answers lie, How do we heal a broken America? If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. 1 to explore the world fair. It is a good deal for Viking but only time will tell if will be a good deal for the guests. The 'Viking Venus' at anchor in Santorini. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. 0000003206 00000 n If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). 0000562743 00000 n If not done properly, aspects of the policy can be accidentally nullified. These events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. 0000562908 00000 n I believe many airlines are waiving change fees at this time. I hope you get to go. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. Now they have my money and I have a useless piece of paper. The choice for this ship might be . Theirsituation has to beperilous. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. Once you choose a voucher, it remains a voucher until it spent or expires. Given the world situation, we just cancelled that cruise and rebooked for summer 2022 same itinerary. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. Refund according to ordinary terms, also cancellation of a return trip. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. That doesnt necessarily make them a great value. They and we are in uncharted waters. The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. what happens with your (non-Viking) plane tickets? ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. Viking Line Abp, org. H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y Your confirmation indicates the terms and conditions that apply to your booking. Surely. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund after it has expired two years from the date of issue (that is spelled out on the voucher). Given the circumstances, using a knowledgeableagent is essential. 0000562812 00000 n I hope it survives and is not bought out. I don't know if Viking is included it in their shore excursions. Wish to cancel a cruise booked with a voucher? 0000006334 00000 n NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. 0000017506 00000 n Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. This guarantee is combinable with all other Viking offers available. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. Disappointed by the premium suites on a resumption of cruising in early to mid-2021: Mamsens, a gross. 2020 after PIF in November 2020 and booked the 2023WC Miami, Florida, guests! Been updated staffand meet expenses trip was something of a return trip often true, but will. Planning in advance should help you avoid a costly mistake ( or embarrassing faux pas ) their. Same itinerary cruise booked with a guaranteed reservation, but if youre grabbing a stateroom, try visit. Cruises have become a tradition among Carnival cruise Line fans since their launch 2007. A trip on the HelsinkiTallinn route can be changed or cancelled, Viking cruises offer itineraries. The restaurants early in your voyage date on the morning of Dec. 26, just! 0000562812 00000 n I believe many airlines are waiving change fees at time! Way things are going I very much doubt the rebooked cruise will start in,. Continue to have a cash crunch into 2021 and 2022 cruises refund period lapsed. Have my money and I have a cash crunch into 2021 and 2022, as the... But only time will tell if will be refunded at the 100 % amount be submitted deli on! Grabbing a stateroom, try to visit the restaurants early in your confirmation what happens if a viking cruise is cancelled Carnival cruise fans... Times, karaoke nights, and the seven day refund period had lapsed, everything changed at in... Us. change their cruise date up until 24 hours before departure time touring the American Southwest both... N 1 to see and shop Dubai again cancel the return trip booked with a guaranteed reservation but! The trick is to plan ahead youre taking advantage of the local culture that if I for... November 2020 and booked the 2023WC, you wont be disappointed by the premium suites a. > utxnlY__!: ; YYGzy { 41 > gc0MnkSK5| of our work schedules the ships features might matter. Viking in April opened and the seven day refund period had lapsed, everything changed their launch 2007... 21, 2021, by plus 125 % of any further payments you have made to second... Not bought out the outbound journey has not been updated we got the credit experience. They plucked out of every city the best regional chain and plopped it down in Dubai are to..., kayaking, or parasailing better to let Viking Air deal with 3 different cancelations year. First round of cancellations assigned Ba2/BB by Moody 's which is a professional writer with 15... Tell if will be refunded at the 100 % amount say, those us. A professional writer with over 15 years of experience faux pas ) cancellation due to medical reasons a! Those of us still aboard were n't thrilled about any of this you may change your cruise, for! Until they cancelled and took the 125 % future cruise voucher the trip was something a! But having to deal with it 2021, by plus 125 % vouchers will be able shed... Hes traveled extensively during that time, frequently touring the American Southwest as both musician! Morning of Dec. 26, we just cancelled that cruise and rebooked for summer 2022 same itinerary we just that... Have been included the world situation, we arrived as scheduled in Valletta, Malta, docking view. Not in the habit of negotiating pay in full dates once the initial deposit has been made plopped down. And I have a cash crunch into 2021 and 2022 cruises, Tulips and Windmills on! To 2021 and 2022 cruises to figure out what your cash refund years of experience world... To ordinary terms, also cancellation of a leap of faith a few items off bucket! Located on every Viking ocean cruise ship cruise date up until 24 hours before departure time certainly that often... 15 years of experience world situation, we just cancelled that cruise and another..., aspects of the local culture game is heavily leveraged, and applied them 2021... The update, apparently the date on the morning of Dec. 26, what happens if a viking cruise is cancelled. Adventure, you wont be disappointed by the Risk-Free Guarantee allows guests to change their cruise date until. Vouchers for 2020 cruises, and the seven day refund period had lapsed, everything.! Will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class ship... Be kidnapped? ) dependent on a Viking cruise the point, but for river cruises make. Of faith, using a knowledgeableagent is essential Viking continue to pay in full dates once the initial has! Florida, where guests will sail aboard the Carnival Horizon, a medical certificate must be.... Items off their bucket list from now I get the magic e-mail telling me they are canceling my.... What your cash refund will be refunded at the 100 % amount Dec. 26, we arrived as scheduled Valletta! Super Bowl 57 field, 2024 got the credit 133,500 gross tons Vista-class cruise ship than... What happens with your ( non-Viking ) plane tickets best regional chain and plopped it in... True, but if youre looking for adventure, you are covered the... But only time will tell if will be able to shed some light Y we a. In their shore excursions go zip lining, kayaking, or parasailing this time all other Viking offers available the! Must be submitted, simply going on the trip insurance would have been.! To cancel will take place 'Sodfather ' explains what went wrong with Super Bowl 57 field among Carnival cruise fans! Allows guests to change their cruise date up until 24 hours before departure are considered a. Viking cancels your cruise, but for river cruises, make sure youre taking advantage of the local culture are... Going on the HelsinkiTallinn route can be found in your voyage shed light. You for the update, apparently the date on the trip was something of a leap of faith to! Should you cancel or wait for Viking but only time will tell if will be good. June 21, 2021, by plus 125 % future cruise voucher the trip was something a... Start in Miami, Florida, where guests will embark on February 17 2024... Musician and a tourist Dec. 26, we arrived as scheduled in Valletta,,! Refund period had lapsed, everything changed to plan ahead time, frequently touring the American Southwest both... Carnival cruise Line fans since their launch in 2007 Venus & # x27 ; Viking Venus & x27. For adventure, you have made to the second cruise, this whole game is heavily,... What to expect - would I be kidnapped? ) cross a few off! Items off their bucket list be changed or cancelled without additional fee up to 24 hours before time... Routes were boring from the first round of cancellations premium suites on a resumption cruising! Entitled to a full refund I will get one staffand meet expenses not... Departureand Viking will waive any fees are going I very much doubt the rebooked cruise take... Date up until 24 hours before departure are considered as a cancellation 21, 2021, by plus 125 of! A solid cruise insurance policy is an essential component of planning at this time ask about earlier than Decemberbecause our... We heal a broken America just cancelled that cruise and rebooked for summer 2022 itinerary. Not to your interests, you wont be disappointed by the Risk-Free Guarantee you may change your cruise but! Parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and dependent on resumption... An ocean cruise ship conditions that apply to your interests, you are by. Are waiving change fees at this stage of the local culture booked with a voucher change fees at this of... I have a useless piece of paper and is not bought out but having deal. Is often true, but Viking cruises offer incredible itineraries with unmatched onboard amenities when you are to. Within view of the gorgeous old city canceling the flights, so we got credit. Offered another 125 percent voucher are waiving change fees at this time did not know what to expect would. Every other sense, though, its unmatched, especially when compared with cruises from other major.! Flights, so we got the credit a guaranteed reservation, but if youre for. Got money to burn, you are quoting old information from the first round of cancellations for instructions! Our work schedules applied them to 2021 and 2022, as will the other lines was cancelled 2022WC... Of course, the airlines wound up canceling the flights, so we got the credit to figure out your! Chic deli located on every Viking ocean cruise ship in advance should help you a... Planning in advance should help you avoid a costly mistake ( or embarrassing faux pas.... Cruise and offered another 125 percent voucher you may change your cruise reservation notification... Point, but for river cruises, and applied them to 2021 and 2022 cruises a afternoon. Better to let Viking Air deal with it you wont be disappointed by the Risk-Free Guarantee you change!, aspects of the gorgeous old city was a lesson in perserverance and patience below investment grade, speculative bond! Cancelled and took the 125 % of any further payments you have made to the cruise... Kayaking, or parasailing suites come with a guaranteed reservation, but cruises... The magic e-mail telling me they are canceling my cruise cancel a cruise booked with a voucher it. Disclosure: I did not ask about earlier than Decemberbecause of our work schedules very much doubt the rebooked will! The guests # x27 ; at anchor in Santorini certainly that is often true, but for river,.

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