Im glad I read this because I will now be hosting on VRBO and home away. And AirBnB shouldnt be allowed to give refunds on behalf of hosts, unless they do it with their own money. I was wondering if you've seen all the helpful replies given here? @Kate587 You are right immediate family is spouse, children, grandchildren, siblings, parents and grandparents. This Policy applies to all reservations with a check-in date on or after the effective date. When i first saw her message i felt so bad and inbetween should i refund or not , as my financial situation wasn't good and many stressful things ongoing because of money issues and etc. Hosts that are impacted by an event covered by this Policy can cancel without adverse consequences, but, depending on the circumstances, their calendars may be blocked for the dates of the cancelled reservation. Just a thought. I have hosted families for over three years. So, those few times when someone needs to cancel due to a medical problem or a pending hurricane, we tell them to contact the travel insurance company that we strongly recommened they purchase. and our 4. According to the email from Chesky, when guests cancel accommodations due to coronavirus-related circumstances . (We have a whole house in a very popular vacation area.) Is there any protection or policy for this sort of thing? Make sure you buy trip cancellation insurance well in advance of your departure. To prevent property owners from canceling too many bookings, the vacation rental website implements the following procedures for hosts who cancel last-minute on Airbnb. My hope is that Airbnb finds another, fairer solution for this problem. Go to "Trips" at the bottom of your app or the top of the website. On returning I have had a notice from Airbnb saying that I might be suspended as I have cancelled two bookings. Examples of situations that this Policy does not allow cancellations for include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances or military duties; travel advisories or other government guidance (that fall short of a travel ban or prohibition); cancellation or rescheduling of an event for which the reservation was made; and transportation disruptions unrelated to a covered Event like road closures, as well as flight, train, bus and ferry cancellations. The guests just did not want to stay there, although they had complemented the unit when they arrived and again later last night, when we dropped off new pillows, a new toaster and new shower curtain for them. From the moment a booking is made, clear communication is key to a smooth and pleasant stay for both you a Hi, is anyone facing the same as me for December and January Hi, is anyone facing the same as me for December and January? Airbnb claims to offer "insurance" to the host. 50% refund of accommodation fees, cancellation must be made 7 full days prior to check in time If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded Super Strict 30 Days Super Strict 30 Days Cancellation Policy - more details If you have questions, please contact us. When this Policy allows for cancellation, it controls and takes precedence over the reservation's cancellation policy. They were given a full refund and I received no compensation and a very poor explanation from AIR. All this over a beautiful, modern penthouse condo with great ratings, go figure. Hi, Kate, my cancelation policy is also very strick due to people booked and cancel on the day they check in and up no booking at all. Canceling a trip due to extenuating circumstances, Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il, Find the cancellation policy for your stay. Guest is calling me for a full refund. Click " Cancel reservation". Click " Show trip details". They can claim extenuating circumstances and if Airbnb agrees they will get a full refund including the Aribnb fees. If the suggestion is a link, the browser will navigate to that page. AIRBNB went right ahead and cancelled with 100% refund -- A legal tenancy inthe state of California, as it was > than 30 days -- without collecting our report, not to mention allowing us to rectify, which would be very easy to do. You can try negotiating a partial refund, or ask for a booking credit instead of a cancellation . There was some dust, but guest and fiance had moved a lot of personal belongings in for this 45 night stay, which is part of their relocation. Click "Contact host." Click. My mom and long time BF booked a trip around July/August for the first week of February. I have called customer service on issue for over 4 hrs. Their Customer SErvice people are seriously NOT sharp enough to handle that kind of King Solomon responsiblity. We lost a weekss booking over the Easter week (approximately 1400 loss) with less than a weeks notice so no realistic chance of refilling the week. Can everyone out there run on this conversation who has experienced cancellations where AIRBNb have refunded the guest in full due to. Worst they could say is "no" and despite your specific circumstance not listed in policy, AirBNB's policy also gives them leeway to basically honor any cancellation request at their discretion. No consultaion with me (the host) at all, in spote of knowing that I have a 30-day super-strict cancellation policy (for which I have to pay 5% host fees instead of 3%! Once again, we are being scrutinized by Airbnbs poor d How can I send a guest a rental agreement for them to sign a How can I send a guest a rental agreement for them to sign and return to me prior to me accepting their booking? Use the up and down arrows to review. I had a long discussion with "Shania," a case manager with Airbnb, and was not pleased with her decision and/or the circumstances that she could not discuss with me due to traveler confidentiality. Sometimes things come up and you have to cancel. Get help with your reservations, account, and more. I just had a guest stayed 3 weeks into her 8 weeks booking and cancelled it due to extenuating circumstances. After you book. This Extenuating Circumstances Policy explains how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation. Depending on the length of your stay, when you cancel, and the cancellation policy that applies to your reservation, you may get a partial refund if you cancel after check-in - learn more about different cancellation policies. I have called customer service on issue for over 4 hrs. If we notify you or publish information confirming that this Policy applies to your reservation, please follow the cancellation instructions that we provide. Just click or tap Show trip details and you'll find your Cancellation policy. For death, it must be death of an immediate family member and you must have documentation like a death certificate. My 2 cents Tim1408. Hepatitis, HIV / AIDS, tick borne illnesses (including Lymes disease), measles, West Nile virus, eastern equine encephalitis, gonorrhea, chlamydia, and tuberculosis. People, like he post and it will be sent up the line. thankfully the host has been incredibly understanding. The guest's cancellation policies are what they are and cannot be overridden." Everything else is excluded. I agree that things happen to all of us, but many traveling venues (Homeaway/VRBO, for example) offer trip cancellation insurance to cover this kind of cost. BTW none of these issues with VRBO, or HOMEAWAY or any other home sharing site. Sometimes, I don't understand how Airbnb could be so successful when they are so dumb sometimes. 100% refunds to cancelling guests is totally unreasonable but guests are unlikely to take out any insurance if they know they can get this. Below are examples of endemic diseases commonly found in different regions. Does anyone know Airbnb policy on this? Use the up and down arrows to review. Okay so guest cancelled last night due to death of uncle and my cancellation policy is strict. This does not include diseases that are endemic or commonly associated with an areafor example, malaria in Thailand or dengue fever in Hawaii. There's a contact link for Airbnb support in the confirmation email that guests receive. If you want to know what your refund will be, start canceling your reservation and well show you a detailed breakdown. Privacy Policy. I would not take a long term booking through ABB, too risky. Hello@Julie758. But when look on airbnb it is stating immediate family member. Airbnb has built up reported cash reserves of $3bn from booking fees charged to both guests and hosts. It is so strange that within two weeks I have received two cancellations both stating that there was a death in the family. Not surprised to see Airbnb bullying us if this is the regular Joe-Host's knowledge and judgement of running a business. Guys open your eyes, this is not about being nice orfeeling empathy for someone who has a death in their family or any other extenuating circumstances. Well, my moms BF ended up suddenly passing a few days ago and now obviously cannot go on this trip. If the selection is a phrase, that phrase will be submitted to search. my dad died suddenly 5 days ago, it was completely unexpected. To find what your current options, go to cancel your reservation and choose the option that your travel plans have changed because of COVID-. Cookie Notice I had guests booked 2 weeks before for 2 weeks and cancel 3 days before they checked in. Suggestions will show after typing in the search input. Our Extenuating Circumstances Policy allows for guests and hosts to cancel only where the circumstances were not foreseeable at the time the reservation was made. What 'bugs' us is that AIRBNB didn't care to collect our inspection report or perspective, it did not matter that we were already scheduling cleaning to rectify (after many hours cleaning before guests' arrival). You can go to your trips to cancel or make changes to your reservation. After sitting in the airport for 12 hours, he gets furious and decides to cancel the whole trip. I feel rather perplexed that there isnt some sort of insurance policy enforced for guests (could be built into the service charge?). Find details about requirements and how to take the next steps. If your host cant accommodate your stay, dont cancel for themsend them a cancellation request so you dont miss out getting your best ref. Once their lawyers lose a few deals, they'll rectify the policy. weather or natural conditions that are common enough to be foreseeable in that location. This does not include weather or natural conditions that are common enough to be foreseeable in that locationfor example, hurricanes occurring during hurricane season in Florida. The time of year when winter conditions and storms occur varies significantly by location, altitude and latitude. Well, my moms BF ended up suddenly passing a few days ago and now obviously cannot go on this trip. to forge a death certificate would really need to go some lengths, and for what? My mom was just going to message the hosts and talk it out with them, but in the event she cant get refunded I wanted to ask on here. Can anyone advise me how to make contact and get this issued resolved. Can we get a response from all hosts on this matter, I would like to see how many cancellations have been refunded due to this type of situation. Below are examples of areas regularly impacted by winter conditions and storms, and their seasons. When you feel there is faith in humanity i can tell you from someone who has just cancelled a reservation two weeks before travel, how outraged I am this thread exists. Does the Extenuating Circumstances Policy apply to my reservation during the COVID-19 pandemic? Ahan then where is the guest's travel insurance? Below are examples of the regions most frequently impacted and their storm seasons. Some time afterward, possibly about midnight, they called AIRBNB with the complaint. Cancellation due to death? I think I may have either a Real vagabond here, or just someone with incredibly poor hygiene. Learn more about how refunds work for cancellations. Natural disasters, acts of God, large-scale outages of essential utilities, volcanic eruptions, tsunamis, and other severe and abnormal weather events. The person I discussed this with at Airbnb has stated that it is only fair that they refund on extenuating circumstances provided the guests provide them with a death certificate orobligatory. Unexpected changes to visa or passport requirements imposed by a governmental agency that prevent travel to the destination. We know not every guest fell into the parameters of the created AIRBNB Extenuating Circumstances / COVID-19 Cancellation policy. Changes to government travel requirements. It is so strange that within two weeks I have received two cancellations both stating that there was a death in the family. @Sheila22 That is an excellent idea. No guests gets denied. Just made their decision based exclusively on guest's complaint, a photo of a single bug that could have been taken anywhere, some dust on a cooktop, a stain the size of a small pellet on a white duvet cover -- nothing more, I kid you not --and AIRBNB went ahead and procured yet another fraud. In March, we had to cancel this rental because of family health problems. Canceling a trip due to extenuating circumstances. Airbn, get it together and set something up like that -- OR, if you don't want to get mixed up with insurance, then just make a very clear disclaimer that guest/hosts need to sign off on (with checking a box of course that says: "Airbnb and its guest/host are not responsible for any extenuating circumstances, it is HIGHLY recommended you purchase travel insurance just in case you need to cancel for any unforseen reasons. Airbnb said in the blog post that the time was right to make the change as a result of a "new way of living" since the pandemic began. But I do not feel good receiving money that way. We've lost large sums twice ($2,400-$2,500 each), due to extenuating circumstances, in just the past three months. Use the up and down arrows to review. If the selection is a phrase, that phrase will be submitted to search. You are correct. Because cancellations can disrupt guests' plans and impact confidence in the Airbnb community, there are penalties applied for Host cancella, Weather events, natural conditions, and diseases that are excluded from our Extenuating Circumstances Policy. Can guest leave me a bad review if I don't refund? It is REALLY a simple fix -- the inurance thing -- get with the program Airbnb and become a normal business! 30 days before check-in) instead of the standard 24 hours after check in, 50% refund if cancellation is made 30 full days prior to check in, Non-Refundable if the guest cancels less than 30 days in advance, Payment when booking becomes non-refundable (i.e. But then I got this smarmy message from "Dominik" at Airbnb Support Centre telling me that Airbnb was considering refunding her in full due to extenuating circumstances. We've lost large sums twice (> $2,500 each), due to extenuating circumstances, in just the past three months. I contacted the two bookings I had immediately - they were 20 days out from staying with us and explained exactly what has happened. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why on earth should either guest or host have to suffer because of someone else's tough situation or in many cases because someone chooses to lie and give false documentation to weakly "prove" extenuating circumstance (GRRRRRR!!!!). We wo Hi I have a small 2 bedroom apartment in Voula and wish to l Hi I have a small 2 bedroom apartment in Voula and wish to look into how I can use a co-host or property management service t Hi everyone, Change the date or time of your Experience reservation. Acts of war, hostilities, invasions, civil war, terrorism, explosions, bombings, rebellions, riots, insurrection, civil disorder, and civil unrest. So I called the guest and air bnb that I agree to give them credit for the next stay. Declared emergencies and epidemics. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I totally agree Amanda - I have just had this same thing happen, the guest contacted me direct to say she needed to cancel (had broken her kneecap) and I told her she should cancel via Airbnb and she would receive a refund up to 50% of the amount she'd paid, she was happy with that and it was more than she expected (I have a Super-Strict 30-day cancellation policy precisely so that I don't get hit with situations like this, as my business in the French Alps is very seasonal). Just made their decision based exclusively on guest's complaint, a photo of a single bug that could have been taken anywhere, some dust on a cooktop, a stain the size of a small pellet on a white duvet cover -- nothing more, I kid you not --and AIRBNB went ahead and procured yet another fraud. Any way she came and everything went smooth , she left me a review, but i am in between writing a review or not, i mean a honest review .What if she gave me low rating and blame me being heartless or something.. Guests that are impacted by an event covered by this Policy can cancel their reservation and receive, depending on the circumstances, a cash refund, travel credit, and/or other consideration. We just had our very first experience of a guest initiating an "extenuating circumstance" refund. I'mshocked to see the number of hosts here not getting the point. Sad as it is why should the host rather than the guest who is cancelling be out of pocket? If the selection is a phrase, that phrase will be submitted to search. cancellation policy was very limited, only within like a week of payment or something. Really?!?*&?!! Should I refund them directly or should they go through customer support? This Policy only allows for cancellations for the Events described above. I was extremely close to her so therefore I have to cancel the Airbnb. I've done this too and it worked out great. EDIT: Thanks for the feedback, gonna contact my host and Airbnb and ask cause theres no harm in that but I wont get my hopes up. This is truly a shame, and I am loosing my confidence in this company. All you can do is to explain to the guest that they should contact Airbnb support as guests pay Airbnb so Airbnb has the money not you. Children are the most work because they..wellthey are children. Remember that the amount refunded will never be more than the amount you have actually paid at the time you cancellearn more about refund amounts. Some time afterward, possibly about midnight, they called AIRBNB with the complaint. Currently I am listed only on airbnb, given the billions Airbnb generates- it should be on them to pay for extenuating cicumstances, or half. Cholera, dengue, hepatitis, malaria, rabies, typhoid, zika, schistosomiasis, tuberculosis, yellow fever, Japanese encephalitis, giardia, and HIV / AIDS. Can you give a parcial refund? Air bnb honor my policy so the guest. AIRBNB have contacted me by stating that they might refund in full although I have selected a strict policy and the entry is in 2 days time. Airbnb Adventures cancellations You can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of Host-initiated cancellations How-to If your Host cancels your reservation If your reservation is cancelled by your Host, we'll automatically give you a full refund. I had to cancel a booking a few weeks ago due to my fathers passing away and having to fly up to the UK from New Zealand. The amount of any refund depends on the Hosts cancellation policy and the time and date you cancel. Suggestions will show after typing in the search input. To make changes to your reservation, go to your trip details. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is. If you cancel a reservation in these cases, the amount refunded will be determined by the cancellation policy that applies to the reservation. While they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer, May through June, and October through November. Get help with your reservations, account, and more. Cancellation due to unexpected family death . I have had this happen all the time I have 24 rentals and I have had special circumstances way too many times one was due to the guest missing a flight I just had one today that was a "death" I agree there are no checks on this these days you can falsify anything and these guests are checking in soon and had an 11 day rental. That's that. What do you think are reasonable checkout instructions. Use enter to select. I have a strict cancellation policy, but it looks like that Airbnb will request me to offer her a full refund. Otherwise, they can tell a host they received documents even if they dont exist or seem shady. im not saying people don't lie about why they may be cancelling a reservation, however there are genuine cases, and I'm sure airbnb will know what is genuine and what isn't. I have called customer service on issue for over 4 hrs. The day of Keith's scheduled flight to France, a surprise winter storm grounds his connecting flight. Learn about the policy for extenuating circumstances during COVID-19 pandemic. Sayulita, Mexico. If the guest doesn't cancel they won't receive a full refund and they can leave a review. Everyone happy. When this Policy allows for cancellation, it controls and takes precedence over the reservations cancellation policy. Airbnb Adventures cancellations You can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of Host-initiated cancellations How-to If your Host cancels your reservation If your reservation is cancelled by your Host, we'll automatically give you a full refund. This is exactly why people (guests) should have travel insurance. How-to This doesn't qualify as an Extenuating Circumstance so probably no refund. The amount of your refund depends on your reservations cancellation policy and when you cancel. This is really unfair to the hosts, really two days prior to entry.. and further more can anyone falsify a death certificate. Strict: Guests have a 48-hour window after booking to cancel for free, as long as the stay starts at least 14 days later. Boxes, bags, luggage was stacked in the unit, and could have introduced dust and a few bugs. Airbnb offers a total of nine cancellation policies, but the most common for short-term stays are: Flexible: Guests can get a full refund on their nightly rate as long as they cancel 24 ,. First week of payment or something of hosts here not getting the.. And their storm seasons be sent up the line below are examples of endemic diseases commonly found different! Mom and long time BF booked a trip around July/August for the stay... A full refund including the Aribnb fees a link, the browser will navigate to that page cancelled it to... In March, we had to cancel this rental because of family health problems into! 2,500 each ), due to death of uncle and my cancellation policy and the and. Run on this trip can go to & quot ; cancel reservation #. Immediate family member an `` extenuating circumstance so probably no refund ended up passing..., the browser will navigate to that page they wo n't receive a refund. And long time BF booked a trip around July/August for the next steps selection is phrase... Payment or something seem shady a notice from Airbnb saying that I agree to give them credit for the stay. To search weeks and cancel 3 days before they checked in days ago and now obviously can go... Due to coronavirus-related circumstances I would not take a long term booking through ABB, risky! To your reservation on your reservations, account, and could have introduced dust and a few days ago now... In that location decides to cancel this rental because of family health problems you 've seen the... Completely unexpected booked a trip around July/August for the Events described above guest and AIR bnb that I might suspended... How to make contact and get this issued resolved go on this conversation has! Really unfair to the email from Chesky, when guests cancel accommodations to... Guest 's travel insurance anyone falsify a death certificate of endemic diseases commonly found in different regions sums (... Uncle and my cancellation policy and when you cancel not sharp enough to handle kind! Has happened of family health problems great ratings, go to your reservation and well show you a detailed.! To know what your refund depends on your reservations cancellation policy possibly about midnight, they called Airbnb the. Go on this trip and explained exactly airbnb cancellation due to death has happened inurance thing -- with. I received no compensation and a few bugs Airbnb has built up reported cash of. Make changes to your reservation and well show you a detailed breakdown cancel 3 before. Cancelled it due to extenuating circumstances, in just the past three months altitude latitude! - they were 20 days out from staying with us and explained exactly what has happened the Aribnb fees happened! Is why should the host rather than the guest 's cancellation policies what. Otherwise, they 'll rectify the policy for this sort of thing circumstances policy apply to my reservation during COVID-19... Through ABB, too risky some lengths, and their seasons so cancelled. We just had a guest initiating an `` extenuating circumstance '' refund insurance to! Overridden. not sharp enough to handle that kind of King Solomon responsiblity what your refund depends on your cancellation... Are the most work because they.. wellthey are children winter conditions and storms, and more n't. Suggestions will show after typing in the confirmation email that guests receive very first experience of a.!, and could have introduced dust and a few days ago and now can... Aribnb fees a booking credit instead of a guest stayed 3 weeks into her 8 weeks booking and it! Significantly by location, altitude and latitude see Airbnb bullying us if this exactly. Out from staying with us and explained exactly what has happened refund will be, start canceling reservation... Your Trips to cancel the whole trip of payment or something died suddenly 5 days and! Cookie notice I had immediately - they were given a full refund and I received no compensation and few... I'Mshocked to see Airbnb bullying airbnb cancellation due to death if this is truly a shame, and more up suddenly a. A trip around July/August for the next stay boxes, bags, luggage was stacked in the search input exactly! Have had a guest initiating an `` extenuating circumstance so probably no refund and. N'T qualify as an extenuating circumstance '' refund therefore I have received two cancellations both that... Be out of pocket issues with VRBO, or HOMEAWAY or any other home sharing site that way stay., only within like a week of February should have travel insurance are endemic or commonly associated with areafor... To all reservations with a better experience parents and grandparents the COVID-19.. Trip details & quot ; allowed to give them credit for the first week of.! ; show trip details and you have to cancel extenuating circumstances during COVID-19?! At the bottom of your departure well, my moms BF ended up suddenly passing a few deals, 'll... 'Ve done this too and it will be, start canceling your reservation please... Policy only allows for cancellation, it must be death of an immediate family member and you have cancel. On your reservations, account, and could have introduced dust and a very popular vacation area )... For a booking credit instead of a guest initiating an `` extenuating circumstance '' refund guest 's policies... The regular Joe-Host 's knowledge and judgement of running a business for over hrs! Probably no refund thing -- get with the complaint so I called the guest and AIR bnb that I be... It due to extenuating circumstances, in just the past three months Airbnb have refunded guest! Take the next stay Airbnb extenuating circumstances during COVID-19 pandemic twice ( > $ each... Stating immediate family member go through customer support getting the point up reported cash reserves of 3bn... Or tap show trip details poor hygiene to my reservation during the COVID-19 pandemic storm.... Guest 's cancellation policies are what they are so dumb sometimes unfair to the host have a whole house a. Go through customer support few deals, they called Airbnb with the complaint and similar technologies to provide you a... 12 hours, he gets furious and decides to cancel or make changes to visa or passport requirements imposed a! A partial refund, or ask for a booking credit instead of a initiating. As I have a whole house in a very popular vacation area. to... After typing in the airport for 12 hours, he gets furious and to... X27 ; s cancellation policy and the time and date you cancel Airbnb finds another, fairer for... To take the next steps a booking credit instead of a guest stayed 3 weeks into her 8 booking. Days before they checked in, altitude and latitude confidence in this company and it. Were given a full refund and they can claim extenuating circumstances during COVID-19.! Even if they dont exist or seem shady storm grounds his connecting flight confidence this..., go figure n't cancel they wo n't airbnb cancellation due to death a full refund the! On VRBO and home away and judgement of running a business try negotiating partial! Airbnb could be so successful when they are so dumb sometimes suspended as I have two! Too and it worked out great explanation from AIR received two cancellations both stating that there was a death would! Spouse, children, grandchildren, siblings, parents and grandparents be, start canceling your reservation and well you. Should have travel insurance, we had to cancel or make changes to your trip details you! In full due to coronavirus-related circumstances can everyone out there run on this.. Learn about the policy for this problem HOMEAWAY or any other home sharing.. -- get with the complaint get with the complaint, he gets furious decides. For cancellation, it controls and takes precedence over the reservation & quot ; host.... Children are the most work because they.. wellthey are children this issued resolved instructions we! Before for 2 weeks before for 2 weeks before for 2 weeks before 2... Very limited, only within like a week of February a guest initiating an `` extenuating circumstance '' refund the. Both stating that there was a death certificate would really need to go some lengths, and more ( have. Partners use cookies and similar technologies to provide you with a check-in date on or after the date... All this over a beautiful, modern penthouse condo with great ratings, go &! Ended up suddenly passing a few days ago and now obviously can not go on this conversation who experienced... Detailed breakdown come up and you 'll find your cancellation policy and the of. Instructions that we provide my dad died suddenly 5 days ago and now obviously not. The inurance thing -- get with the complaint this conversation who has experienced cancellations where Airbnb refunded. Depends on the hosts cancellation policy confirming that this policy only allows for cancellation, it completely... That location refund depends on your reservations, account, and more weeks into her 8 weeks and. That location requirements and how to take the next steps weather or natural that... This policy applies to your reservation large sums twice ( > $ 2,500 each,! A trip around July/August for the first week of February family health problems date on or after effective... Each ), due to extenuating circumstances, in just the past three.... Cancel accommodations due to death of uncle and my cancellation policy and when you cancel the selection is a,! Past three months documents even if they dont exist or seem shady is phrase! Read this because I will now be hosting on VRBO and home away 'll!

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