Overall, it wasn't too bad except for the bedbugs and some of the service. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. Our room was clean and spacious. We stayed for 6 nights in August 2008. You can sort and/or filter them by time of year, review score, and more. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. I would definitely stay here again. Nice place to stay. Get the travel advice you need. . Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. 8.6. I went back an hour later and asked about the room, it was ready but we were never notified. We hope that you give us a second chance to show you how great Crystal Beach really is! This time was just as nice as before. I put it in toilet paper and checked it. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lock in the lowest price from these sites. This hotel is clean and located right on the beach. For the money we paid, this hotel was not worth it. Eve had me sign new paperwork but I did not need to provide my credit card info again. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. I stayed here two years ago and was very pleased with the entire hotel. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). While there the hot water system went down so no shower. If you stayed at this property through Booking.com, you can write a review. Eve told him we did not belong in that room, that I had never checked in or signed any papers. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The room was large, with microwave and refridge. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? It was nice to have the little kitchenette with a small refrigerator, microwave and sink. The staff was very welcoming and pleasant! Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. It ruined our next day since I was up until 5:30 am on Tuesd. Thank you so much for the excellent review! Children 18 and above are considered adults at this property. Please see our partners for more details. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. And he also there was no hurricane but just light winds and rain. We LOVE Crystal Beach!!!!! A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Plenty of places to eat and everything is within walking distance. Which room amenities are available at Crystal Beach Oceanfront Hotel? The same lady that we first encountered was there again and was still unpleasant and unapologetic. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. This property has taken steps to provide more sustainable and eco-friendly travel. It was yet another bedbug. We brought it up to the front desk and asked for a new room. Tripadvisor performs checks on reviews. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Cribs and extra beds aren't available at this property. Great 28 28 reviews 10. . Thanks again, we hope to see you soon! They asked him for his room number and just gave him a replacement key. We brought it up to the front desk and asked for a new room. but location was the best thing ofall. Our floors were very sandy by the time we left. The carpets are dirty and need a good cleaning. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Somehow she had that information even though she said I never checked in. Ocean City, MD - Crystal Beach Hotel - "Really nice! She then assigned us a new room. And we actually thought about staying a couple extra daysNOT! Does Crystal Beach Oceanfront Hotel have any great views? Our new room seemed fine except that the water in the shower didn't warm up much. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Booking not found double-check your booking number and PIN then try again. We were able to walk to the beach, without having to cross the busy highway. The pool by the Barracuda Bar was open and well kept. Thanks! Front desk person was snotty and acted very indifferent to our complaints and requests. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. There were bugs in the other bed too. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. I didn't even want to give 1 star. I was told that they couldnt guarantee anything but that it was added to our reservation. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Is parking available at Crystal Beach Oceanfront Hotel? my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. I would definitely consider staying again. Room could have been a little bit more updated with modern or newer spreads and flooring. Loved the jetted tub. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. The Carousel Hotel did refund our money thankfully. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Nice place to stay. The room and everything in it seemed fine, clean, spacious when we got in. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . Staff was pleasant. I would highly recommend to anyone going to the beach. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. The lady at the front desk was very standoffish and rude. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. We left to return later while she was leaving and another lady started her shift. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Our entire stay was under 48 hours. The next morning while waking up, we found a stage 2 larva bedbug. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. We ended up driving home at night because we couldn't experience another second in that dump. The room was clean and the hotel was great. Yes, guests often enjoy the city view available here. It seemed that she was only trying to overcompensate for what had happened. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. updated. Tripadvisor performs checks on reviews. In fairness to the hotel and its staff, this situation was handled well. This is the version of our website addressed to speakers of English in the United States. more. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Bathroom was large and clean. Our room (415 in the Boardwalk building) looked very run down. Booking.com. A private bathroom comes with a bath or shower. However, our policies regarding cancellations are clear and we adhere to these for all guests. They even allowed us to come back and us the amenities after check out. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Beachfront hotel with restaurant, near Ocean City Boardwalk . YUCK! Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Beach Walk Hotel 2 10th St Ocean City, MD. We were content with the new room up until about midnight. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. It was around 1:30am at this point and I was in bed. My husband said I'm sorry but we are in this room. Copyright 19962023 As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. We were fully refunded (at least, we were told. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Yes, there is elevator access to all floors. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. All Covid-19 guidelines and safety protocols are in place. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. We checked all of our belongings and moved everything into our new room. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Room types may vary. Our group had seven people spread over four rooms and everyone had issues with their rooms. Something went wrong please try again later. Hotel is very out dated (old) needs a serious upgrade. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The staff was super friendly and helpful. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Thank you again and we hope to see you soon! Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com There are so many great places to eat within walking distance. The lady at the front desk was very standoffish and rude. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Harrison Hall Hotel (from USD 74) Show all photos I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. Parking is onsite and included in the price. I take great pride in hearing how wonderful your stay was! 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. I cannot say enough of wonderful things about this hotel and staff. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. Crystal clear that I wont stay here again! All you can do is check for them on arrival. . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our room was clean and spacious. Claim your listing for free to respond to reviews, update your profile and much more. The private bathrooms have a spa bathtub. Payments made by partners impact the order of prices displayed. Room met all our expectations. I think they were just short staffed because there were no other Covid precautions being enforced. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Additional charges may apply. Thank you so much for the excellent review! Crystal Beach Hotel takes special requests add in the next step! When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. First impression was not well maintained, but I'm glad we chose this place. She followed him back to our room and told me the same thing. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. It had 2 queen beds. Pros: The location on the boardwalk is great. Non smoking, which we were happy about. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. Posts are solely the responsibility of their respective authors. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. Yes, we do have ocean view rooms. The yellow building with blue trim and white railings fits in with nearby hotels. Tripadvisor performs checks on reviews. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. I will be staying there again next year and will recommend it to everyone. The room and everything in it seemed fine, clean, spacious when we got in. Error: The kitchenette was nice, microwave, toaster and coffee pot. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. The only way to leave a review is to first make a booking. If you booked through us and want to leave a review, please sign in first. YUCK! We actually got a picture of this one. Ice machine didn't work. I cannot say enough of wonderful things about this hotel and staff. Please see our partners for more details. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . That's how we know our reviews come from real guests who have stayed at the property. Just an all around wonderful experience. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Great bed, could use better pillows. It seemed that she was only trying to overcompensate for what had happened. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. The lady at the front desk was very standoffish and rude. A private bathroom comes with a bath or shower. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Staff was less than easy to get along with. but location was the best thing ofall. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. The room was very comfortable and apparently was recently. Max: 6 persons. The rooms are pleasant and clean. I don't think we'll ever be returning, though.More. Big bathroom. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy?

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